FAQs

Last updated: April 10th, 2021

General

HOW TO AUTOMATICALLY UPDATE THE THEME

Do BACKUP all data before the update, Any custom changes get lost we will not be responsible for it. Do BACKUP all data before the update, Any custom changes get lost we will not be responsible for it.
PART 1: INSTALL ENVATO MARKET PLUGIN
  1. STEP 1: Go to Plugins > Add New
  2. STEP 2: Click the Upload Plugin
  3. STEP 3: Click Choose File - To download the Envato Market plugin Click Here
  4. Upload the file - plugin above.
  5. Click Install Now
  6. Click Activate Plugin
PART 2: CONFIGURE ENVATO MARKET PLUGIN
  1. STEP 1: Go to Envato Market
  2. STEP 2: Under Global OAuth Personal Token, click generate a personal token
  3. STEP 3: Give a Token name (Example: Aryan)
  4. STEP 4: Accept the terms, and click Create Token

Last Save the Changes

If your Envato Market plugin API key is configured properly then in your Dashboard > Appearance > Themes you will see a notification regarding the theme update is available on which link click you can update the theme over there within few moments.

HOW TO UPDATE THE THEME MANUALLY New

PLEASE BACKUP ALL DATA BEFORE UPDATE ANYTHING GETS LOST WHILE UPDATE WE WILL NOT BE RESPONSIBLE FOR IT PART 1: DEACTIVATE AND DELETE Aryan THEME
  1. STEP 1: Log in to the WordPress admin dashboard.
  2. STEP 2: Go to Appearance > Themes - Make sure the Aryan theme is installed and activated.
  3. STEP 3: Select any other theme (Example: Twenty Seventeen), and click Activate - Delete option on an active Theme will not be available until another theme is activated.
  4. STEP 4: Click on Aryan and the details window pops-up.
  5. STEP 5: Click Delete
  6. STEP 6: Click OK from the popup window.
In case you are unable to delete the theme then go to the next steps and delete the plugins first. PART 2: DEACTIVATE AND DELETE EXACT CORE PLUGIN
  1. STEP 1: Go to Plugins > Installed Plugins
  2. STEP 2: Under exact core, click Deactivate
  3. STEP 3: Click Delete
PART 3: INSTALL LATEST Aryan THEME
  1. STEP 1: Go to Appearance > Themes
  2. STEP 2: From the top, click Add New
  3. STEP 3: Click the Upload Theme
  4. STEP 4: Click Choose File
  5. STEP 5: Browse and locate the latest theme file Aryan.zip
  6. STEP 6: Click Install Now
  7. STEP 7: Click Activate
PART 4: INSTALL LATEST REQUIRED PLUGINS

Aryan THEME UPLOAD ERROR

You are getting up this message because your server has a maximum upload file size limit below 32MB and the theme is more than 20MB so how will the theme upload at the dashboard? Please set your maximum upload file size up to 32 MB, then try to upload the theme.

WHAT ARE PLUGINS REQUIRED FOR Aryan Updated

  1. Exact Core (Core)
  2. Elementor (Page Builder)
  3. Redux Framework (Theme Options Management)
THIRD-PARTY PLUGINS
  1. MailChimp for Newsletter
  2. Woo Commerce For Shop / Products
  3. Job Manager for Jobs Listings
  4. Loco Translate For Strings Translation
  5. WP All Import FREE plugin

WEBSITE CRASHED AFTER THEME UPDATE

Users face this issue because they do update the theme but Exact Core plugin is not updated. How To Update Aryan Core Plugin? Please ensure that you have taken a backup of your custom code work if done in the plugins files or translation is made. Then switch to your parent theme if you are using a child theme. Please delete the Aryan exact core plugins and then refresh your page you will receive a notification message on your dashboard Click here to install plugins. Install the latest plugins from there and activate them. Make sure to reset permalinks after the theme and plugins updated.

ELEMENTOR NOT WORKING ON SOME PAGES

lementor is a page builder used for building up the pages with the available Elements inside them. Elementor will not work on some pre-defined system pages if you are planning to customize is UI Design Like : User Dashboard Search Achieve Result Page Listing Detail Page Submit Listing Page Error 404 Pages Payment Checkout Blog Achieve Page Shop Detail Page Also, there is no Header / Footer Builder for Elementor, Elementor will not work to customize these sections below listed. Header Footer Newsletter Login Popup / Page Contact Page Form Fields Note: These are managed from the Theme Options and Form Builder Available Settings.

SSL Setup

WHY MY WEBSITE IS NOT SECURE ?New

This is not the issue, When your website loads images from a different server, In Theme Options you have many sections on which has our dummy image loading from our server end Like Banner, Submit listing, Claim Once you remove the images URLs that are coming from our server and re-upload them from your server then all will be set as https secure. OR You can use Really Simple SSL plugin at your site After activation of the plugin active, the SSL then try activation it will work fine. Really Simply SSL

Pricing

Regular Price New

According to the Envato Licence if you are going to use Aryan Directory WordPress theme only one one website then you can use the regular licence for it, If you want to use this theme more then one website then you need to purchase another licence copy for it.

Extended Price

The main difference between these licenses is that under the Regular License, your end product (incorporating the item you've purchased) is distributed free of charge, whereas under the Extended License your end product may be sold or otherwise limited to paying customers. We include some special applications of this rule below. Licence Information

HelpCenter

WHERE CAN I GET THEME SUPPORT HELP ? New

If you are facing any Technical issue or need help from the author you need to contact the help center for it
HelpCenter Desk

Support

Support Information

Please remember you have purchased a very affordable theme and you have not paid for a full-time web design agency. Occasionally we will help with small tweaks, but these requests will be put on a lower priority due to their nature. Support is also 100% optional and we provide it for your connivence, so please be patient, polite and respectful

What Does Support Includes ?

Support for my items includes:
  1. * Responding to questions or problems regarding the item and its features
  2. * Responding to questions or problems regarding the item and its features
  3. * Providing updates to ensure compatibility with new software versions

Item support does not include:

  1. * Customization and installation services
  2. * Support for third party software and plug-ins

Before seeking support, please...

  1. * Make sure your question is a valid Theme Issue and not a customization request.
  2. * Make sure you have read through the documentation and any related video guides before asking support on how to accomplish a task.
  3. * Make sure to double check the theme FAQs.
  4. * Try disabling any active plugins to make sure there isn't a conflict with a plugin. And if there is this way you can let us know.
  5. * If you have customized your theme and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide us with your changelog.
  6. * Almost 80% of the time we find that the solution to people's issues can be solved with a simple "Google Search". You might want to try that before seeking support. You might be able to fix the issue yourself much quicker than we can respond to your request.
  7. * Make sure to state the name of the theme you are having issues with when requesting support via ThemeForest.